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All MT4 accounts receive a read-only login to track the read-only account activity. MT4 accounts have the option to run reports online from myfxcm.com or from the FXCM Trading Station II platform by using the read-only login. The read-only account reports are the accounting record of statement and display the most accurate history of account activity. If any differences exist between the MT4 platform and the FXCM read-only account, then the read-only account is accurate for accounting purposes.

Real-Time Account Activity

Real-time account activity such as margin, open trades, and floating gross profit or loss may be tracked using the MT4 platform and the read-only account reports. While the bridge connection communicates trade and account details between the MT4 platform and the FXCM read-only account, there may be situations where there are discrepancies from real-time account activity. In these situations, the read-only account is accurate for accounting purposes.

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There are important execution and account management details that you should know when trading with the MT4 platform.

 All orders placed on the MT4 platform will be filled using "At Best" execution. "At Best", short for "At Best Price", means your order will be filled at the best available rate. This rate could be the rate you click on, or a substantial number of pips away. There is no certainty of the price and the price received is determined by the multiple banks and financial institutions providing prices to FXCM.

 All MT4 accounts receive a read-only account to run reports online from myfxcm.com or from the FXCM Trading Station II platform. The read-only account reports are the accounting record of statement and display the most accurate history of account activity. If any differences exist between the MT4 platform and the FXCM read-only account, then the read-only account is accurate for accounting purposes.

 Real-time account activity such as margin, open trades, and floating gross profit or loss may be tracked using the MT4 platform and the read-only account reports. While the bridge connection communicates trade and account details between the MT4 platform and the FXCM read-only account, there may be situations where there are differences in real-time account activity. In these situations, the read-only account is accurate for accounting purposes. If a client is ever in doubt as to what their margin or profit/loss figures are, the FX Trading Station II platform can provide such information.

 Auto Account Syncs are an account management tool that occurs when the bridge connection synchronizes balance changes from the FXCM read-only account to the MetaTrader 4 platform. Auto Account Syncs may occur due to deposits, withdrawals, trade rollover, or profit/loss differences on closed trades between the FXCM read-only account and the MetaTrader 4 platform.

 Auto Account Syncs due to deposits, withdrawals, or trade rollover account activity can be confirmed by reports generated via the read-only account from the FX Trading Station II. Auto Account Syncs due to profit/loss differences on closed trades can be confirmed by comparing the gross profit/loss of closed positions between the FXCM Trading Station II and the MetaTrader 4 platform.

 There are rare instances when, due to technology limitations, trades may display on the MetaTrader 4 platform but never execute on the FXCM read-only account. Trade display issues can also occur where orders execute on the FXCM read-only account but the trade does not display on the MetaTrader 4 platform. To ensure that all account activity matches between the FXCM read-only account and the MetaTrader 4 platform, FXCM strongly advises that all clients have both the FXCM Trading Station II and MetaTrader 4 platform open when trading.

If you think your MetaTrader 4 platform is experiencing a trade display issue, please contact FXCM by phone at 1-212-897-7660, by e-mail at info@fxcm.com, or by live chat.

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The MT4 platform is a third-party platform software designed for Dealing Desk execution and FXCM uses a bridge connection because we feel it provides the most stable, transparent and fair execution. With FXCM’s No Dealing Desk execution, we take prices from the world's premier banks and financial institutions. By using a bridge connection, FXCM’s MT4 traders benefit from No Dealing Desk execution by trading anonymously with low spreads and no trading restrictions.

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FXCM uses a third-party technology provider (Boston Technologies) to connect the MT4 platform to FXCM’s No Dealing Desk price feed. This connection is called a bridge connection.

Every MT4 order is placed on the MT4 platform, routed through a bridge connection, and then received by FXCM. Once received by FXCM, the order is executed back to back with one of the world's premier banks and financial institutions, which compete to provide FXCM with bid and ask prices.

After the order is executed with one of our price providers, the FXCM read-only account will update the trade and account details, and the bridge connection will communicate back to the MT4 platform to display the same trade and account details. The steps involved in MT4 order execution typically take less than a second to complete.

A trader’s experience of FXCM MT4 execution:

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